COMMUNITY HEALTH WORKER

PASOs Community Health Worker
SHIFA FREE CLINIC

Location:
ICNA RELIEF USA PROGRAMS – Shifa Free Clinic
1092 Johnnie Dodds Blvd Suite 108
Mt Pleasant, SC 29464 

Salary: $20/hr with Benefits 

Full Time: 40 hours/wk 

Position Summary: 

The mission of Shifa Free Clinic is To provide compassionate and high quality medical care to uninsured, indigent adult residents of our community regardless of race, religion, ethnicity or national origin and to put into practice the Islamic teachings of compassion, mercy and service to humanity. 

PASOs, which means steps in Spanish, is a community-based organization that works with the South Carolina Latino population to promote health, education, advocacy and leadership development – all of which are steps to create a strong, healthy South Carolina. 

The PASOs Community Health Worker (CHW) provides health education, resource navigation, outreach, and support to Latino patients and prospective patients in Charleston, Berkeley and Dorchester counties. The CHW also acts as a cultural liaison to the clinical team, to aid in cross-cultural understanding, enhance quality of services, and amplify the voices of Latino communities and families served by Shifa Clinic. 

Duties and Responsibilities: 

  • Organize and conduct culturally & linguistically tailored community outreach events, at pre-determined access points and virtually reaching Latino individuals and families. 
  • Provide interventions to address access to care and social determinants of health to Latino individuals and families and providing follow-up and support to achieve a mutually agreed-upon goals. 
  • Assist individuals with assessing program affordability, eligibility requirements and enrollment in various benefit programs. 
  • Educate Latino residents of Tricounty on what a medical home is and how to enroll in a medical home. Enroll individuals and families in the services of Shifa Clinic. 
  • Enroll Latina women into OB/GYN services. 
  • Provide early childhood development education to parents of children of 0-1 year of age and either provide early childhood development assessments for the children utilizing the ASQ 3 tool or refer them to other PASOs CCD CHWs for assessment and follow-up. 
  • Assist parents in navigation of resources for their children 0-1 year of age based on identified needs and assessments. 
  • Provide educational workshops in person or face to face (as COVID-19 allows) to Latino individuals using the PASOs culturally and linguistically tailored workshop curriculum, with emphasis on perinatal awareness and resource navigation. 
  • Maintain consistent communication with PASOs mentor/s which may include additional support from a Program Coordinator and other Central Office team members, as well as, a local support team from Shifa Clinic and other PASOs team members in the Charleston area. 
  • Participate in a monthly mentorship meeting with PASOs Director of Programs and Shifa supervisor to discuss program data, successes, challenges, and opportunities. 
  • Demonstrate and maintain expertise in eligibility and enrollment rules and procedures for targeted programs and services, including, but not limited to: the Health Insurance Marketplace, Healthy Outcomes Program and Drug Assistance Program (as applicable) 
  • Two days a week be available on site at Shifa clinic for interacting with families. 
  • Provide information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities. 
  • Facilitate problem-solving of consumer grievances, complaints, or questions about programs and services. 
  • Model superior customer services skills that fall in line with the values, vision and mission of both Shifa Clinic and PASOs, including but not limited to: 
  • Interact with all internal and external customers in a caring and respectful manner. 
  • Answer telephone and respond to messages/inquiries in a timely and polite manner. 
  • Communicate with clients in a courteous, professional, cooperative, and mature manner, both in-person and over the telephone. 
  • Collect and tracks data in Apricot to report on program outcomes. 
  • Participate in trainings and conference calls with supervisors and PASOs mentors, colleagues, and partner organizations to improve the quality-of-service delivery and enhance professional development. 
  • Effectively plan and organize work activities and prioritize task completion according to schedules and goals. 
  • Establish and maintain effective working relationships with team members and community partners. 
  • Work both independently and collaboratively in a dynamic multicultural environment. 
  • Foresee needs and problems and proactively respond to situations as they arise. Communicate with Shifa Clinic and PASOs Director of Programs about problematic issues in a timely manner. 
  • Keep personal information of clients confidential. 
  • Attends (2) semi-annual PASOs training retreats per year. 
  • Participate on the monthly PASOs Network Team Meetings. 
  • Other duties, as assigned by supervisors. 

Minimum Requirements: 

  • A valid driver’s license 
  • Bilingual in Spanish and English 
  • Bicultural, experience working with Latino families or communities. 
  • A Bachelor’s degree in health education, health promotion or a closely related field such as psychology, social work, biology, sociology, education, or physical education. 
  • Health education experience preferred. 
  • An equivalent combination of education and experience will be considered. 

Knowledge, Skills and Abilities: 

  • Ability to communicate effectively. 
  • Ability to engage small groups in learning processes. 
  • Highly self-motivated, with ability to work independently and in a team setting. 
  • Knowledge of the principles, practices and theories of outreach, health promotion and education. 
  • Ability to develop effective working relationships with a variety of individuals to gain support and interest in program’s objectives. 
  • Ability to apply knowledge of a variety of federal, state, and local resources, programs and services involved with outreach and enrollment initiatives. 
  • Ability to use intermediate functions and features of the MSOffice Suite, including Outlook, Word, Excel, and PowerPoint. 
  • Ability to navigate the internet, including usage of and the ability to utilize web-based programs and applications successfully and accurately. 
  • Ability to learn and effectively use electronic medical record software. 
  • Ability to prioritize multiple tasks, assignments, and projects to meet established quality and time requirements. 

Schedule and Benefits: 

Full-time position with schedule flexibility required to work evenings and weekends when needed to conduct outreach and education activities. Comprehensive benefits package including health, dental, vision and life insurance, as well as paid time off and holiday pay. 

How to Apply: 

If you are interested in applying for a position at Shifa Clinic, please return with your resume and schedule time for interview. Email resumes to: shifa.sc@icnarelief.org

FOOD PANTRY DRIVER

Location:
ICNA RELIEF USA PROGRAMS – Shifa Free Clinic
1092 Johnnie Dodds Blvd Suite 108
Mt Pleasant, SC 29464

Part time: Monday- Friday 7:30 am – 12pm

$15 per hour

 

PRIMARY FUNCTIONS:

The Food Pantry Driver will be responsible for transporting products and maintaining order and efficiency at each Food Pantry pickups and deliveries.

 

SPECIFIC DUTIES:

  1. Responsible for being a representative of the Food Pantry’s mission and facilitating Food

Pantry pickups in a respectful, non-judgmental manner.

  1. Responsible for pulling orders, loading and unload FP truck and delivering products.
  2. Maintains positive working relationships with Food Pantry Coordinator, volunteers and clients.
  3. Responsible for daily sanitation of truck and food distribution tables and bays. Keeps trucks

clean and neat.

  1. Inspect the truck before and after the trip, and record any defects they find. Keep control of the mileage logs, fuel logs, temperature logs and safety check.
  2. Works with all staff in a team-oriented manner, and abides by the organizational values of the

Shifa Free Clinic.

  1. Other duties as assigned.

 

REQUERIMENTS:

  • Possession a valid SC Driver’s license and a driver’s record considered acceptable by agency and Insurance carrier.
  • Clean driving record
  • Required Employee Background Check
  • Customer service skills.
  • Ability to lift or move objects weighing up to 50 pounds.
  • Able to pass random drug tests
  • Commitment to serving vulnerable populations
  • 21 years or older