Frequently Asked Questions
The Free Clinic is able to continually offer services free of charge to the community largely because of the generous support of volunteers, and here at The ICNA Relief Medical Clinic, we understand that volunteering is a two-way street. While we gain immense support for our mission by having a dedicated corps of volunteers, you will also gain something in return, be it skills, experience or personal fulfillment. Rest assured that before your first day, we will work hard to ensure that each applicant is placed in a role that meets the needs of The ICNA Relief Medical Clinic and is a good fit for the volunteer.
Above all else, volunteers are expected to uphold the mission and philosophy of The ICNA Relief Medical Clinic. They are also expected to maintain client confidentiality, treat all clients with the utmost respect and compassionate care, and maintain professionalism at all times. For detailed information on additional volunteer expectations, refer to The ICNA Relief Medical Center Volunteer Welcome Packet.
Opportunities and Qualifications
- Are there opportunities available where I can get experience working directly with patients?
- Are all volunteer positions filled on a rolling basis?
- How will I know which volunteer positions are available?
- Do I have to be licensed or trained in medicine to volunteer?
- Do I have to be licensed in the State of Texas if I am a licensed professional?
- Is there a limit on how often I can volunteer in a week?
- What kind of time commitment is needed to volunteer?
- Are there opportunities for individuals to volunteer once for done-in-a-day projects?
- Does The ICNA Relief Medical Clinic extend liability coverage to volunteers?
- I am currently employed. Are there still opportunities available that will work with my full-time schedule?
Yes. We are always looking for individuals who are professionally licensed to provide services to our patients. Furthermore, we have opportunities available for those who are not trained or licensed to gain experience in a direct service capacity. Among our “no experience necessary” roles, volunteers can serve as a Intake Worker, Patient Assistant Program helper, answering telephone calls, etc.
Most volunteer positions are filled on a rolling or as-needed basis because training is on-the-job.
On the application, volunteers are asked to indicate which positions they are interested in. Then in your volunteer interview, we will explore the availabilities of the positions you selected as well as others that might match what you are looking for during your service. If you have specific questions about availability prior to applying, contact our office manager.
No. The ICNA Relief Medical Clinic has an immense need for volunteers who are not trained or licensed in medicine, and we have a plethora of “no experience necessary” roles available, which vary from providing direct service to helping out behind the scenes with the tasks that help The Medical Clinic run from day to day.
You could also help out in other nonclinical programs like feed the hungry and back to school.
Yes. To serve in a clinical capacity without supervision, you must be licensed in the State of Texas If you are licensed in another state or country, you may still fill any of our “no experience necessary” roles.
There is no limit on how often a volunteer can serve in a week; however, we encourage volunteers to start slow so they do not feel overwhelmed. Your volunteer service is incredibly valuable to us, and we don’t want our volunteers to feel burnt out.
It takes a great deal of time and energy to effectively train ICNA Relief Medical Clinic volunteers. Because of this, most positions at The Free Clinic request a minimum length of service, which varies from three months to one year depending on the role. We especially appreciate long-term service since it ensures consistency for our patients. As a prospective volunteer, try to honestly evaluate your ability to commit prior to signing up for a role.
Yes. If you are interested in a one-time project, please contact our Office manager. Depending on the needs of The ICNA Relief Medical Clinic at the time, we will likely be able to utilize volunteers. In the past, volunteers participating in one-time projects have helped with fundraising projects, assisting with data entry, among others incredibly helpful tasks.
Yes. The Free Clinic extends its liability coverage for all individually licensed providers. A certificate of liability coverage can be produced upon request.
Yes, there are tasks that you can help from your home as well. Please contact us.
About the Application Process
All volunteers are required to fill out the volunteer application and return it along with two professional references by mail or in person to The Free Clinic at 10874 Plano Road, Suite A, Dallas, Texas 75238.
If you are a licensed professional, we also require a copy of your license as well as your resume. After your application materials are received, our office will contact you for a volunteer interview.
There is no single best time of year to apply. You can apply at a time that works best for you.
When all your application materials are received, it can take 1-2 weeks to process. Once your application is processed, we will contact you to set up an interview. If you do not hear back from us within the three week time frame, feel free to follow up by contacting our office.
Yes. An application will not be processed until it is accompanied by two professional references. At The Medical Clinic, we receive a number of applications from students or other individuals looking to build experience. In this circumstance, references are acceptable from a professor, coach, club leader, etc. Reference forms should always be submitted in a signed and sealed envelope, and it is best for potential volunteers to collect completed references and include them in a single envelope along with their other application materials.
Once You Become A Free Clinic Volunteer
Yes. As a professional health care facility, The Medical Clinic maintains a business casual dress code, and as a representative of The Free Clinic, a volunteer’s attire should be appropriate to the role the volunteer performs and should not be a distraction to the services provided
Scrubs are allowed if providing direct care to patients. Shorts and flip-flops are not permissible, and jeans are acceptable.
Yes. We love to write proof of service or recommendations for our valued volunteers! If you have served 40 hours or 3 months with us, contact our office and We will work with your volunteer supervisor to pen a letter on your behalf.