We know you’re worried about coronavirus (COVID-19). Many of our nation’s health departments, medical facilities and clinics are working hard to prepare. Check out what YOU can do to prepare and get tips on how to avoid and reduce the spread of the virus.

Here is what you can do:

There are things everyone can do to prepare for this virus and prevent the spread of other viruses like influenza. That’s because the same things that protect against cold and flu germs, also prevent COVID-19.


To protect yourself, your family and your co-workers:

  • Wash your hands often with warm water and soap.
  • Cover your mouth with a tissue, sleeve, or elbow (not hands) when you cough or sneeze.
  • Stay home if you’re sick.
  • Keep your immune system strong by eating a healthy diet, getting enough sleep along with regular exercise, and by taking care of underlying health conditions.

Patient Care

  • Prior to all scheduled patient appointments we are making calls to screen patients for COVID-19 symptoms. For patients with symptoms we will direct them to one of the virtual links at Roper or MUSC. In addition local FQHC centers are offering testing and they will be guided to those.
  • Enter your zip code to find the nearest COVID-19 test site at hsra’s website below. https://findahealthcenter.hrsa.gov
  • Current or new patients who report that they do not have a cough or fever, can plan to come in for their scheduled appointment.
  • We are strictly enforcing the policy of only the patient coming in the facility with no family members. The family members can wait in the car until the patient has completed the visit. 
  • There will be a big STOP sign on the front door to restrict anyone coming in the facility if they have any symptoms
  • All routine and annual visits will not be scheduled 
  • Patients with chronic medical conditions especially those requiring insulin , pregnant and children will be scheduled as needed with a limit of only 8-10 patients a day.
  • Provider schedule will have time for phone consults to be done for quick medication follow up or things that can be managed via telecommunication. Currently exploring telehealth option  https://support.intakeq.com/article/383-intakeq-telehealth#enable
  • Non essential visits will cancelled until further notice

Facility Care

  • Cleaning and disinfecting will increase in frequency between appointments and throughout the day in both exam rooms as well as public spaces within the Clinic.
  • Using List N disinfectant for cleaning.
  • Using the AAFP checklist for office  preparedness. Please see attached.

Volunteer & Staff

  • We are urging our staff and volunteers to stay home if they are not feeling well. 
  • Limiting the amount of volunteers. Will work with skeleton crew
  • We are also encouraging those that may feel particularly vulnerable because of age or underlying health conditions, to stay home as well.
  • We are encouraging everyone on the premises to follow good personal hygiene to prevent infection, including washing their hands regularly, using hand sanitizer in between and to keep their hands away from their face.
  • Nursing staff and patient providers will be encouraged to wear disposable gloves during patient contact

Staff Education

Updated CDC webinars will be done with staff during lunch hours and communication regarding updates will be done on a more frequent basis.