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Our Mission

The core of our mission is to provide compassionate and high quality medical care to uninsured, indigent residents of our community regardless of race, religion, ethnicity or national origin and to put into practice the Islamic teachings of compassion, mercy and service to humanity.

Our Staff

Services at the Shifa Clinic is delivered  by a team of one hundred dedicated and passionate volunteers including doctors, nurses, medical assistants, and students. The overall function of the clinic is supported and coordinated by the Clinic Director. 

Abu Raihan | Assistant Director of National Health Service and Director of Shifa Clinics in Georgia 

Abu Raihan is a respected global leader in Public Health. He has worked as International Program Director of US non-profit development organization over twenty years around the world. A trained physician in Bangladesh and a graduate of the Johns Hopkins University (MPH) and a Masters of Business Administration (MBA) in health administration, he joined ICNA Relief USA in June 2018 after his relocation to the USA as porefessional immigrant. He is passionate about social causes particularly health issues. During the past two years, he has put his long professional experience to improve standards of care and clinic operation system. He introduced electronic medical record (EMR) in the clinic, developed operational policies and procedures, trained volunteers, etc. He raised grants for the clinics through writing grant proposals for State funds and foundations. 

Dr. Raihan is successfully taking forward the ICNA Relief national health service. He is extending his technical and professional support to all eight clinics across the country in developing program strategies, operational procedures, standardizing documentation and patient care. 

OUR MODEL AND COMMITMENT:

Our Model

Shifa Clinic is a place where patients are treated with respect, dignity, and compassion. Our collaboration enables a strong and trusting relationship with providers and staff. It’s not a final destination, but instead, it is a model for achieving primary care excellence so that care is received in the right place, at the right time, and in the manner that best suits a patient’s needs.

Patient Centered: A partnership among practitioners, patients, and their families ensures that decisions respect patients’ wants, needs, and preferences, and that patients have the education and support they need to make decisions and participate in their own care. Patients are given the opportunity to choose and follow provider of choice.

Comprehensive: The care team provides comprehensive care, including acute care, chronic care, and preventive services.

Integrated and coordinated care: Shifa Clinic takes steps to ensure that patients receive the care and services they need, in a culturally and linguistically appropriate manner.

Focus on quality and safety: Shifa Clinic use the quality improvement process and evidence-based medicine to continually improve patient outcomes.

Access: Shifa Clinic is committed to enhancing patients’ access to care providing access to email and having patient portal access.

Our Commitment

From the beginning, Shifa Clinic has maintained a clear focus on mission and a commitment to medical, organizational and operational excellence, including:

  • Patient centered care
  • Clearly defining goals each year and have a plan to meet the goals.
  • Making sure the goals are being achieved and reporting outcomes each year on the Annual Report.
  • Transparent Financial records and submission of reports on a quarterly basis and providing financial records in the Annual Report.
  • Resource development, includes multiple sources of income and is transparent and accountable to funders.
  • Diverse and trained volunteer support building the program and the community.
  • Collaboration with local community organizations that allow us to leverage services and maximize our impact on the community.

ABOUT THE CLINIC:

Thank you for your interest in Shifa Clinic and for providing us with an opportunity to serve you. Shifa Clinic is based on Islamic teachings of compassion and service. The word shifa means “healing” in Arabic.

Shifa Clinic Duluth, established in 2008, by the ICNA Relief USA, is a non-profit and tax exempt organization. We are a member of the National Association of Free Clinics and Georgia Charitable Care Network (GCCN).

Our free clinic project is about connecting with humanity and serving to the best of our ability. Faith on its own is unstable unless translated into practice. One of the most important aspects of faith is charity and giving to others their due. This charity can be your knowledge, time, money, or your physical abilities. All of a person’s faculties are given to him as a trust from God, for the benefit of his/her own self and other creatures of our universe. It is a Muslim’s duty to not only care for his/her own needs but also the needs of others with a warm heart and without a bias or discrimination.

Shifa Clinic offers health services on every Saturday from 10am –  2pm.

Our clinic provides compassionate quality primary health care to the residents of our communities who do not have health insurance and cannot pay for such services, as well as underinsured individuals. 

Shifa Clinic services are offered by volunteers MDs of various specialities including Primary care, Ortho, OB/GYN, Pediatrics, Psychiatrics, Urology, Hematology, Oncology, and Cardiology. 

LOCATION and CONTACT:

Shifa Clinic

3650 Savannah Place Drive 

Duluth, GA 30096

PHONE: 770-300-0067 Ext-2

FAX: 404-745-0222

General Email: shifaclinicduluth@icnarelief.org

For Patient Appointment: shifaappointmentduluth@icnarelief.org

HOURS OF OPERATION:

Every Saturday: 10 AM to 2 PM

SERVICES PROVIDED:

All our services are Free of Charge for eligible patients

  • Primary care
  • Specialist care in the following areas: 
    • Pediatric
    • OB/GYN
    • Orthopedics
    • Urology
    • Rheumatology
    • Onco/Hematology
  • EKG
  • Ultrasonogram
  • Lab services in collaboration with Quest Diagnostics (Discounted)